Goods purchased from our online shop are subject to a 30-day right of full refund. If for any reason you are not satisfied with the product, you will receive your money back. This period includes 30 days from receipt of the product. During these 30 days, you must notify us by email to support@liftlete.com if you wish to exercise your right of withdrawal. We do not cover the cost of returning the goods. The customer does not lose the right of withdrawal even if the goods have been damaged or their value has decreased because they have been used. Our refund policy is customer-centric because we want to do everything in our power for satisfied customers!